1. What is required to reserve a chocolate fountain?

2. How long can I have the chocolate fountain at my event?

3. Who is responsible for the setup, operation and clean-up associated with the chocolate fountain?

4. Do you provide decorations around the fountain?

5. Can the chocolate fountain be used outside?

6. What are the minimum table and electrical requirements?

7. What kind of chocolate can be used in the chocolate fountain?

8. What is the maximum number of guests that the chocolate fountain will serve?

9. Do you provide dipping accompaniments?

10. What dessert items are not recommended for use with the chocolate fountain?

11. Are there additional charges associated with the rental of a chocolate fountain?

12. What forms of payment does Chocolate Fountains accept?

13. What if my specific question is not addressed here?

Chocolate Fountains requires a $200.00, non-refundable, deposit to hold the date of your scheduled event.  After the deposit is received along with all pertinent information related to your event, you will receive two (2) contracts in the mail.  Sign both copies, keep one for yourself and return the other to Chocolate Fountains.  Upon receipt of a signed contract and payment of a rental deposit, Chocolate Fountains will consider your event confirmed for the date stated in the contract.  The remaining balance on the fountain rental will be due two (2) weeks prior to the date of the scheduled event.

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Our basic rental package includes four (4) hours of chocolate fountain enjoyment and entertainment for you and your guests.  Should you decide to utilize the fountain for a longer time period than four (4) hours, our basic fee of $45.00 per hour for each additional hour over the four (4) hour limit will apply.

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Chocolate Fountains personnel will do all the work for you. We arrive approximately one (1) hour prior to start time of your event to ensure that your guests will smell the sweet aroma of the chocolate as they enter the room. An attendant will be there at all times to show your guests how to enjoy the fountain as well as to keep the fountain pristine at all times. Although our attendant will be happy to assist the facility's staff concerning the chocolate fountain's table, the staff is ultimately responsible for replenishing the accompaniments and the general appearance of the table. Once the event is over we'll dismantle and take it away.

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The chocolate fountain itself is by far the ultimate table centerpiece.  The cascading chocolate along with a colorful array of fruit and other appetizers is plenty of decor to compliment the fountain arrangement.  We, however, do not provide the fruit or other appetizers for dipping.  We will provide a cloth to cover the base of the fountain.  You are, of course, welcome to provide any additional decorations, if you so desire.

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The chocolate fountain operates best in enclosed facilities.  The chocolate has such a sweet, inviting aroma, that it has the tendency to attract additional unwanted guests such as flying insects and bugs.  In addition, the chocolate must be kept at a certain operating temperature.  Fluctuation of outdoor conditions will affect the chocolates integrity.  However, with a proper outdoor enclosure, tent or canopy, the fountain can be utilized at outdoor events depending on the location.

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The chocolate fountain requires a basic 120 volt grounded electrical outlet within ten (10) feet of the location of the fountain.  In addition, a sturdy, rigid, level table is mandatory to support the fountain and any decorations.  If the table is not level, the chocolate will not flow properly.  Please confirm and re-confirm these requirements with your facility before the onset of your scheduled event so that there is no delay in the setup of the fountain.  In addition, the facility should provide a skirted tablecloth for the table.

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The type of chocolate used in the fountain is called "couverture" which is French meaning "coating."  This type of chocolate is a higher quality chocolate that contains 32% to 39% cocoa butter.  In addition to creating a better "flow", it assures a higher quality appearance as well as richer taste.

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The chocolate fountain will serve an unlimited number of guests as long as additional chocolate is added as the fountain reservoir gets low.  Included in our rental price is an initial 20 pounds of gourmet chocolate for dipping.  This amount of chocolate is usually adequate for appetizers for up to 400 guests.  Additional chocolate may be purchased on an "as-needed" basis.  Never fear though, Chocolate Fountains will always have an adequate supply on hand to insure that your fountain never runs dry.

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We have found that many facilities do not allow outside vendors to provide food items.  If this is not the case, you may have already reserved a caterer to provide your event with appetizers. We have found that the majority of our clients do not want us to provide the appetizers for dipping. With that in mind, our package does not include any accompaniments.

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Any dessert item that will break apart easily or is crumbly in nature (especially pound cake) tends to compromise the smooth, flowing characteristics of the chocolate fountain.

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Additional charges that may be associated with the rental of a chocolate fountain include a possible delivery fee, depending on location of event.  The client will be notified in advance if a delivery fee applies prior to being charged.  As well, a $45.00 per hour fee will be assessed for all scheduled events that exceed the four (4) hour limit.  Your Chocolate Fountains representative will inform the client, if and when, these additional charges apply.

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Chocolate Fountains accepts cash and check as well as secure on-line payments through PayPal.

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If your specific question has not been addressed by our "Frequently Asked Questions" page, please feel free to contact us using the on-line form found on our "Contact Us" page.  Fill out the form and place your question in the "Comments" box.  We will answer your question promptly via email as well as post your question on our FAQ page.

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